Allen’s Farming Sales Terms

General

These Terms apply to orders you place through allensfarming.co.uk, by email or telephone for products (Products) and any contract (Contract) that Allen’s Farming (otherwise referred to as ′we′, ′us′ or ‘our’) then makes with you in response to your order. We recommend you print a copy of these Terms for your future reference. Please note that our Cookies Policy also apply to your general access and use of our website, and our Privacy Policy applies to our use of your personal information. We recommend that you read these carefully.

Pricing

Our prices both exclusive and inclusive of VAT, where appropriate. Please note that all our prices are subject to change without notice, so please check prices carefully before placing your order. On rare occasions, we may accidentally list an incorrect price for a Product on our website. Where the Product’s correct price is less than the listed price, we’ll charge you the lower amount when processing your order. However, if the Product’s correct price is higher than our listed price, we’re under no obligation to provide the Product to you at the incorrect (lower) price, even after we’ve sent you an order confirmation e-mail. In this situation, at our discretion we’ll either contact you for instructions before dispatching the Product, or reject your order and notify you of this.

Placing Your Order

You must accept these Terms in full before your order can be placed. During the order process you are able to check and amend any errors before completing the order. Please take the time to read and check your order carefully at each stage of the process. Please make sure that you provide your correct telephone number and email address when you place your order. When you place your order, this represents an offer to purchase Products from us. We’ll send you an email to confirm that we’ve received your order. However, this order confirmation email doesn’t mean that we’ve accepted your order.

How to Pay

You can pay for Products ordered through our website by debit or credit card. We’ll take payment for your order, including delivery charges, from your debit or credit card at the time you place your order. However, this doesn’t mean that your order has been accepted and if we reject your order for any reason (see below), or we can’t supply the Products you’ve ordered, we’ll credit your payment card with a full refund.

Accepting Your Order, Your Contract With Us and Situations Where We May Have to Reject Your Order

The Contract between us is formed at the time we dispatch your products, or they are collected from site. If your order is dispatched in more than one delivery, each dispatch will form a separate Contract covering the Product(s) delivered under that dispatch. Without affecting your Consumer Cancellation Right (see below), you can cancel your order for a Product at no cost, at any time before we dispatch that Product. Before we’ve accepted your order, we reserve the right to tell you that your order has been rejected for any reason. In particular, all orders are subject to stock availability. We’ll tell you as soon as possible if we can’t supply one or more of the Products that you’ve ordered. If we can’t contact you about these out-of-stock Products, we’ll accept your order for the Products we do have in stock. If you’ve already paid for the unavailable products, we’ll give you a refund for their purchase price.

Delivery Area & Charges

At Allen’s Farming, we love the whole UK and want everyone to have the opportunity to enjoy one of our great deals.

For most of our customers, delivery is free, but sadly we do charge for the following locations on orders below £50:

• Scottish Highlands and islands, Channel Islands, Isle of Man, Isle of White, Scilly Isles and Northern Ireland have a maximum item length of 1m and subject to a £14.99 delivery charge.

Timescales for Delivery

All orders are despatched and delivered in 3 to 5 working days.

We endeavour to meet the delivery timescales we give you. However, we won’t be held responsible for any failure to deliver your order within the stated timescales, provided we deliver the Products within 30 days of receiving your payment, or within a longer time period if we’ve expressly agreed this with you. If we can’t deliver your order within this timescale, we’ll let you know and give you the opportunity to either wait for the Products or cancel your order. If you choose to cancel, we’ll give you a full refund including any delivery charges that apply. 

Receiving Your Deliveries

If no one is available to take the delivery, and it requires signing for, we’ll call you to arrange a suitable date and time for redelivery. We may need to make an additional handling charge for this. If no one is available to receive the redelivery, we may cancel your order and refund your payment, minus any delivery and handling charges.

Faulty Products and Products Delivered Damaged

In the event that a Product is faulty, not as described or delivered damaged, we will replace free of charge or refund to the card used to purchase the products once the affected products have been returned to us.

Please Contact Us if There’s an Issue

If there are any issues with the Products you’ve ordered, please contact us straightaway so we can help. You can email us at contact@allensfarming.co.uk quoting your order reference or postcode as Subject Line. Please share details of the affected Product(s). If we offer you a refund, this will be credited to the card used to purchase the affected Product(s).

Other Important Terms

If any part of these Terms is found to be invalid or unenforceable then, to the extent that it is invalid or unenforceable, the part in question will be treated as if it has been severed from these Terms. If this happens, the remaining parts of these Terms will continue in full force and effect. We reserve the right to make changes to these Terms in the future without giving notice. Any changes will be posted to this website and will take effect immediately. Therefore, you should read these Terms each time you access this website and before placing an order with us. These Terms and any Contracts shall be governed by and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts.